Refund & Cancellation Policy
The short version. Email sent.tip.web.app@gmail.com and ask. You get your money back, for any reason or none, within 60 days of the charge. There is no form and we will not ask you to justify it.
Why the policy is this generous
A tip is voluntary. If you regret one, we would rather refund it than keep money from someone who does not want us to have it. It is also simply better than the alternative: a chargeback costs us a fee, costs you weeks of waiting, and helps nobody.
One-time tips
- Refundable in full, on request, for 60 days from the charge date.
- Refunds go back to the original payment method. We cannot send them anywhere else.
- Stripe typically returns funds to your statement within 5–10 business days. That timing is your bank's, not ours.
- After 60 days, email us anyway. We will still usually refund it; we just cannot promise it as a policy.
Monthly tips
- Cancel any time from the subscription portal — enter your email, no account needed — or by emailing sent.tip.web.app@gmail.com. Cancellation takes effect immediately and stops all future charges.
- The most recent monthly charge is refundable in full on request.
- We do not refund months that have already elapsed beyond the most recent charge, but if you did not realize it was recurring, tell us and we will make it right.
- We do not use dark patterns. There is no retention flow, no “are you sure,” and no phone call required.
Venmo tips
Tips sent by Venmo are refundable on the same terms, but the mechanics are
slower: we cannot reverse them automatically, so we send the money back
manually from our business profile. Email sent.tip.web.app@gmail.com with the date and amount.
Venmo charges appear as VENMO on your statement, not as the
descriptor above, so check there before assuming a charge is unfamiliar.
Unrecognized charges
Card charges from us appear as TIP* APP1.COM or TIP* APP345.COM —
the TIP prefix plus the application that was tipped.
If you do not recognize a charge, email sent.tip.web.app@gmail.com before you dispute it. We will identify it and refund it the same day if it was not intended. A dispute takes your bank weeks to resolve; we take hours.
If you believe your card was used fraudulently, contact your bank first — that is the right move, and we will cooperate fully with their investigation.
How to request a refund
Email sent.tip.web.app@gmail.com with the approximate date and amount, or forward the receipt. You do not need an order number, an account, or a reason.
Bellissimo, Inc., dba Tip
2483 Simons Ct, Carson City, NV 89703